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Microsoft Dynamics CRM Online

Online CRM solution to rapidly improve marketing, boost sales, and enrich customer service interactions.

Microsoft Dynamics CRM Online provides a powerful, flexible and cost effective hosted CRM solution. Microsoft Dynamics CRM Online equips business professionals with access to customer information through a full suite of marketing, sales, and customer service capabilities.

Accessed over the Internet via familiar Microsoft Office applications, Microsoft Dynamics CRM Online enables organizations to get up and running quickly and ensures rapid user adoption.

Microsoft Dynamics CRM Online delivers:

Sales Force Automation

  • Improve sales planning and management
  • Automate your lead system
  • Manage opportunities effectively
  • Streamline account management
  • Boost sales productivity
  • Enhance pipeline management
  • Simplify workflow processes
  • Gain visibility and improve decision making

Customer Service

  • Manage accounts with insight and collaboration
  • Enhance customer service with insightful, actionable intelligence
  • Respond to cases quickly and precisely
  • Help simplify contract management
  • Get the right information at the right time
  • Streamline scheduling with all resources required to perform a service
  • Establish processes that facilitate a connected organization that is collaborative and integrated

Marketing

  • Manage your data effectively
  • Pinpoint your marketing efforts
  • Streamline campaign planning
  • Simplify campaign execution
  • Improve response management
  • Streamline lead tracking
  • Gain key insights for decision making
  • Automate workflows
Why CRM Online?
  • Subscription-based access at a low monthly cost per user
  • Robust marketing, sales, and customer service features
  • Microsoft Office integration
  • 5 GB of storage
  • Offline data synchronization
  • Mobile device support
  • 200 custom entities
  • 200 custom workflows
  • Reduce IT, hardware and software costs
  • Always up-to-date software and technology
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